Booking & Payment

 

How can I book myself onto a Deep Release course? 

Please select your course by visiting the training section of the website, where you can book and pay by card. Alternatively, (for Brentwod and Southampton courses only), please download a booking form here and return to us with cheque payment, payable to ‘Deep Release Ltd’. Some courses are organised independently and are not bookable online or via head office. In this instance please email the contact listed on the course details to book your place.   

Can I pay by card over the phone? 

We cannot accept card payments over the phone at present, however you can pay by card via PayPal (please select 'Guest checkout' on the PayPal screen if you don't have a PayPal account) through the website. Select your course and follow the instructions to pay.

Can I put my name down for a course and pay later? 

In order to reserve a place for you, payment is required at the time of booking, either online by card or by cheque. Full payment is required for day courses. An initial deposit payment is usually available for weekend courses. 

Can I bring payment with me on the day of the course?

Please don’t! We require all participants to pay in advance, not only to ensure in advance that courses are viable, but also to avoid any mix-ups with monies on the day.  Online bookings are usually open until 48 hours before a course (subject to available places). If a course is not open for booking online please give us a call on 01277 226121 or email: info@deeprelease.org.uk.  

I would like to come on a course, but I am not sure I can pay in one go.

We very much believe that finances shouldn’t be a barrier to people attending our courses and are happy for participants to pay in instalments by standing order (subject to the balance being cleared by the end of the course year). Please contact:info@deeprelease.org.uk for full details. Please also see our bursary fund page for information on additional help.

What happens if I need to cancel my place on a course?

*Brentwood & Southampton courses only- please contact the named organiser for Terms and Conditions of courses in other areas* 

One day courses:  

All payments are non-refundable, however we appreciate that sometimes you may be unable attend a course you have paid for. Under such circumstances you can transfer to another day in the current training year (Brentwood day courses only), or send someone else in your place  – with 4 weeks notice in both instances, subject to payment of a £10 administration fee. The Student Offer is exempt from transfers. Regrettably we are not able to offer transfers outside of this 4 week period, including illness or other unforseen circumstances on day. This enables us to keep training prices low. We really appreciate your understanding.

Notice of cancellation of your booking can be made to the Deep Release office either by email, telephone or post. 

Deep Release cannot be held liable for any additional costs incurred by the course applicant in connection with the cancelled course, eg train or flight. 

Weekend Courses:

Deposits must be paid at the time of booking and are non-refundable, non-transferable. Final payment is due no less than 2 weeks before the course date. 

Once your course has been fully paid for, you may be eligible for a maximum 50% refund with more than 2 weeks’ notice of cancellation, at our discretion. No refunds will be given if notice is received less than 2 weeks prior to course start date.

What happens if Deep Release cancels a course?

 *Brentwood & Southampton courses only- please contact the named organiser for Terms and Conditions of courses in other areas* 

If a course is cancelled by us you can choose either to receive a refund for the full amount you paid, or you may transfer this sum to a different course subject to availability. Deep Release cannot be held liable for any additional costs incurred by the course applicant in connection with the cancelled course, eg train or flight.