Terms & Conditions

 

FOR BRENTWOOD & SOUTHAMPTON COURSES

For courses in other locations, please email the designated contact person for their terms and conditions.

COURSE BOOKINGS

Bookings can be made either by sending in a booking form with a cheque payable to Deep Release Ltd or by booking online at www.deeprelease.org.uk and paying electronically.  Here you can pay using a credit or debit card via PayPal (with or without a PayPal account).  Please note that we are unable to take credit card payments over the phone.

PAYMENT

Cheques for Deep Release courses payable to Deep Release Ltd, please.

Full payment for all one-day courses is required at time of booking. For weekend courses, a deposit or full payment is required at time of booking to secure your place.  Please contact the office for information on paying in instalments.  Your place is only guaranteed on receipt of payment.

DISCOUNTS

· Students on recognised counselling courses are entitled to the 2-for-the-price-of-1 offer on day courses in Brentwood, subject to availability.  Full payment must be made by one participant at time of booking.  Non-refundable, non-transferable, and not available with any other offer.

· Book and pay for any three day courses together and you can apply a 10% discount to the total price.  Please note this offer cannot be shared between participants.  Not available with any other offer.

DEPOSITS (NON-REFUNDABLE, NON-TRANSFERABLE)

Day Courses: Full payment on booking, no deposits accepted.

Weekend courses:   £60 deposit, unless otherwise specified, at time of booking.  Balance payable two weeks before course date.

DAY COURSES- CANCELLATION BY YOU

Notice of cancellation of your booking can be made to the Deep Release office either by post, email, or telephone.  If you are able to find a participant to replace you on that specific course, they may take your place or, with more than 4 weeks’ notice you may transfer your booking to another day course . A £10 admin fee will be applied in both instances. Transfers/replacements will not be actioned until the fee is paid.  Transfer/replacement of participant is not available with student offers.

WEEKEND COURSES– CANCELLATION BY YOU

Deposits must be paid at the time of booking and are non-refundable, non-transferable.

Once your course has been fully paid for, you may be eligible for a maximum 50% refund with more than 2 weeks’ notice of cancellation, at our discretion.

Notice received less than 2 weeks prior to course start date:    full amount payable, no refund.

CANCELLATION BY US

If a course is cancelled by us for any reason you can choose either to receive a refund for the full amount you paid, or you may transfer this sum to a different course, subject to availability.   Deep Release cannot be held liable for any additional costs incurred by the course applicant in connection with the cancelled course, eg train or flight. 

REFUNDS

Refunds will be made using the same method as original payment was received, ie via PayPal (within 30 days) or by cheque.  Where cash payment was made, a cheque will be issued.

DEEP RELEASE BURSARY FUND

Application may be made to the Bursary Fund for financial assistance towards training costs.  Please contact the office for more information.

DATA PROTECTION Deep Release stores information relating to all applications in compliance with the Data Protection Act 1998