Terms & Conditions
BOOKINGS
Bookings for training courses can be made either by sending in a booking form with a cheque, or by booking online and paying electronically. Here you can pay using a credit or debit card via PayPal (with or without a PayPal account). Please note that we are unable to take credit card payments over the phone.
PAYMENT
Full payment for all courses is required two weeks before the course start date. If this is not possible for any reason, please contact the Deep Release Office before making a booking. Please also contact the office for information on paying in instalments. Cheques for training courses should be made payable to Deep Release Ltd.
RESERVATIONS
In order to secure a place on a course, the Deep Release office needs to be in receipt of an application form with cheque/cash payment, or your online booking.
ACCOMMODATION
Please click here for information how to book and pay for accommodation at The Sion Community, the venue for courses.
DEPOSITS
One day courses: full amount payable
2-in-a-Row courses: £60 deposit, non-refundable, non-transferable
3-in-a-Row courses: £60 deposit, non-refundable, non-transferable
Weekend courses: £60 deposit, non-refundable, non-transferable
Courses booked less than 4 weeks from course start date: full amount payable.
DISCOUNTS
Discount vouchers can only be used for a single course only and are not valid in conjunction with any other offer (eg. 3-in-a-Row, or Bursary Fund). Vouchers may be applied to training costs, but not to accommodation booked through Deep Release.
CANCELLATION BY YOU
Notice of cancellation of your booking can be made to the Deep Release office either by post, email, fax or telephone. Cancellation fees apply under the following conditions:
One Day Courses
Notice received more than 4 weeks prior to course start date: 25% of course price
Notice received less than 4 weeks prior to course start date: 50% of course price
Notice received less than 2 weeks prior to course start date: full amount payable.
Weekend Courses
Notice received more than 4 weeks prior to course start date: deposit charge
Notice received less than 4 weeks prior to course start date: 50% of course price
Notice received less than 2 weeks prior to course start date: full amount payable.
CANCELLATION BY US
If for any reason a course is cancelled by us, you can choose either to receive a refund for the full amount you paid, or you may transfer this sum to a different course, subject to availability. Deep Release cannot be held liable for any additional costs incurred by the course applicant in connection with the cancelled course.
REFUNDS
Refunds will be made using the same method as original payment was received, ie. via PayPal or cheque. Where cash payment was made, a cheque will be issued.
DEEP RELEASE BURSARY FUND
Application may be made to the Bursary Fund for financial assistance towards course costs only when required. Bursary Fund assistance is not applicable to accommodation costs. Please click here if you wish to apply for help.
DATA PROTECTION
Deep Release stores information relating to all applications in compliance with the Data Protection Act 1998.
PACT PUBLICATIONS
We regret that the booking of and payment for our courses is made separately from the purchase of PACT publications. For PACT Terms & Conditions, click here.
