DEEP RELEASE LTD TERMS & CONDITIONS

– ONLINE AND ONE DAY IN-PERSON COURSES

Booking Your Place

All bookings for online training and one-day in-person courses must be made and paid for in advance through our website:
👉 www.deeprelease.org.uk

Payments can be made securely by credit or debit card.
Please note that we’re not able to take card payments over the phone.

Refunds and Transfers

Once a booking is made, places are non-refundable and non-transferable for any reason – this includes, but is not limited to – illness, emergencies, or, in the case of online training, technical issues with your equipment or internet connection.

We may occasionally need to substitute a trainer if circumstances change, but your experience and course quality will remain the same.

If We Have to Cancel

If we need to cancel a course or event for any reason, you can choose between:

  • A full refund, or

  • Transferring your payment to another available course.

Please note that we can’t reimburse any extra costs such as travel, accommodation, or loss of earnings.

If You Can’t Attend (Online or One-Day In-Person Courses)

Bookings are non-refundable and non-transferable.

For online training, you’ll usually receive a time-limited video link so you can catch up at a convenient time.

If you’ve chosen to pay by instalments, please note that all payments remain due, even if you’re unable to attend.

Working Creatively with the Inner Child Weekend – 25–27 April 2025

Booking Details

  • A ÂŁ99 deposit is required to secure your place.

  • This deposit is non-refundable and non-transferable, whether paying in full or by standing order.

  • Programme content and speakers may change if necessary.

  • Once booked, you’ll receive confirmation by email.

Paying by Standing Order

  • After paying your deposit, we’ll email you details to set up your monthly standing order.

  • Payments begin the month after booking.

  • The full balance must be received by 10 April 2025.

  • If you experience any difficulty with payments, please let us know as soon as possible at info@deeprelease.org.uk.

  • If payments are missed, we may need to cancel your place or request the remaining balance in full.

If We Cancel

If the event is postponed or cancelled, you may choose a full refund or transfer to another course (subject to availability).
We’re unable to cover any related costs such as travel, accommodation, or loss of earnings.

If You Cancel

If you’ve paid in full:

  • Before 31 January 2025 – Deposit kept; 50% refund of other monies paid.

  • After 31 January 2025 – Deposit kept; no refund available.

If paying by standing order:

  • Before 31 January 2025 – Deposit kept; 50% of total course fee still due (or forfeited if already paid).

  • After 31 January 2025 – Deposit kept; full course fee still due.

Deep Release Counsellors Conference – 27–29 September 2024

Booking Details

  • A ÂŁ69 deposit is required to secure your place.

  • This deposit is non-refundable and non-transferable, whether paying in full or by standing order.

  • Programme content and speakers may change if needed.

  • You’ll receive confirmation of your place by email.

Paying by Standing Order

  • After your deposit, we’ll send details to set up your standing order.

  • Payments begin the following month.

  • The full balance must be received by 31 August 2024.

  • If a payment is missed or a standing order isn’t set up, we may cancel your place or request the remaining balance in full.

If We Cancel

If the conference is postponed or cancelled, you can choose a full refund or transfer to another course (subject to availability).
We can’t reimburse any travel or related costs.

If You Cancel

If you’ve paid in full:

  • Before 1 July 2024 – Deposit kept; 50% refund of other monies paid.

  • After 1 July 2024 – Deposit kept; no refund available.

If paying by standing order:

  • Before 1 July 2024 – Deposit kept; 50% of total course fee still due (or forfeited if already paid).

  • After 1 July 2024 – Deposit kept; full course fee still due.

Data Protection

We take your privacy seriously.
Deep Release Ltd stores all personal and booking information securely and in line with the UK General Data Protection Regulation (GDPR) 2018.

Your details are used only for managing your booking and communicating about your course.
We will never share your information with third parties without your consent.